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Returns Policy

Thank you for placing an order with The National WWII Museum Store. Your purchase makes a difference!  All proceeds from your purchase fund the continuing educational mission of The National WWII Museum in New Orleans.


If you are unhappy with your purchase for any reason or would like to exchange an apparel item for a different size, please contact us within 30 days of purchase. Please email to make a return. For the fastest processing please include:

  1. Your Name and Phone Number
  2. Your Order# or Invoice #
  3. The Item# or a description of the item you would like to return
  4. The Reason for your Return.

Someone from our customer service department will respond to you within 24 hours with specific return instructions.