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Returns

Returns Policy

Thank you for supporting The National WWII Museum Store. Your purchase makes a difference!  All proceeds from your purchase fund the continuing educational mission of The National WWII Museum in New Orleans.

If you are unhappy with your purchase for any reason or would like to exchange an apparel item for a different size, please mail the item back to us with in 30 days of purchase. Please be sure that your package includes the following information:

  1. Your Name and Phone Number
  2. Your Order# or Invoice #
  3. The Item# or a description of the item you would like to return
  4. The Reason for your Return.

Once our shipping department has received your package we will process your request. 

Please mail all packages to:

ATTN: Shipping Department
945 Magazine St
New Orleans LA 70130

National WWII Museum products are available only in our Museum stores, at store.nationalww2museum.org, and at shopwwii.org. You can also find our products in select authorized stores. The Museum does not sell artifacts, weapons, or ammunition. Be cautious of unauthorized websites that may use the Museum name or brand to mislead customers.

National WWII Museum Members Save 10% off their purchase!