Shipping
Thank you for ordering from The National WWII Museum Store. All proceeds from your purchase fund the continuing educational mission of The National WWII Museum in New Orleans. If you have any questions or concerns about our shipping policy or your shipment, please call 504-528-1944 ext 244 or email us at museumstore@nationalww2museum.org.
National WWII Museum products are available only in our Museum stores, at store.nationalww2museum.org, and at shopwwii.org. You can also find our products in select authorized stores. The Museum does not sell artifacts, weapons, or ammunition. Be cautious of unauthorized websites that may use the Museum name or brand to mislead customers. Contact info@nationalww2museum.org with any questions.
Carrier Policy:
The National WWII Museum Store ships with FedEx and USPS. Packages addressed to PO Boxes or Military Boxes will be shipped using USPS, unless a physical address is also provided.
Days & Hours of Operation:
Most orders ship within 24 hours if placed Monday through Friday. Orders placed after 9 am on Friday and on Weekends will ship out on the following Monday. Orders placed on days when the warehouse is closed for a holiday will be shipped out on the following business day. The National WWII Museum Store is closed on the following holidays: Thanksgiving Day, Christmas Eve, Christmas Day, Mardi Gras, Good Friday, Independence Day, and Labor Day.
Estimated Transit Times
Economy/ Free Shipping – These orders are shipped USPS, FedEx Ground, or FedEx Home Delivery. The average transit time is 3-9 business days (not including weekends) but can be longer during peak shipping season and depending on which shipping method is most appropriate for the package size and destination. Transit times for economy items cannot be guaranteed.
Pricing for economy shipping rates is based on order total:
Order Total Shipping Fee
$0.00-$49.99.............$9.00
$49.99-$99.99...........$10.00
$100 - UP ..................FREE
FedEx Ground- the transit time for FedEx Ground varies geographically but is typically 3-6 business days. FedEx does not count Saturday or Sunday in this estimate.
FedEx Home Delivery - Can only be selected for residential addresses. Transit times vary but are typically 2-5 days based on location.
FedEx 3 Day Select- 3 business days (Saturday and Sunday do not count as shipping days)
FedEx 2 Day Air- 2 business days (Saturday and Sunday do not count as shipping days)
FedEx Next Day Air- 1 business day (Saturday and Sunday do not count as shipping days)
International Shipping
Unfortunately we are unable to ship internationally at this time.